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Gateway: Gamer's Nightmare by Joseph Greppo |
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The 30 Day Dance I brought the system into the store and was greeted by another happy face. She really was a great person, though why a person of high calibre is in this store is beyond me. "What can I help you with," and blah blah blah. I told her my story. She never asked a question. She said, "It sounds like the motherboard.(TABOR II ). We have had problems with that. It will take a week for us to get the part in." AHHHHHHHH come on, A WEEK? I give in. "Now bear in mind 30 days!!! No matter what. And if you aren't completely satisfied return it and we'll....." I've done some research by now. I've found four others with the same system and guess what.. same problem. Major drift with their Joysticks. The New Mainboard I's a week later. They have swapped my mainboard. I am at home, and I hook up my HOTAS. Can you guess? Yep. There it is, that same drift. I am esctatic.. NOT. Back to the milk factory. This time they are saying, "It's your gear not us." Good thing I knew this was NOT true. I said, "Really? Let's use one of your sticks." So we did, and on one of their floor models. So what do we see? Yep... MEGADRIFT.. and that was even in USB! Baffled? You bet they were. So I gave them the bad news: "this is on every one of your boards." They couldn't believe it. Mr. Smoothe said, "It's a fluke." Performance Passe Some kind of weird game, like children playing with tops. The thing keeps spinning around, everyone gets dizzy... We made the rounds. Four... count them, four other systems in that milk factory: the Performance 450, Performance 400 and a few 300's as well.. all of them with major drift. My reply to him was simple. "You have a problem, Houston!" |
 Baffled, beat down, disturbed... now they are asking ME for help! Imagine that. "What can we do?" First, get rid of that integrated sound card. "Okay," they said. "We will disable the sound card and the USB. We will put in an OEM Soundblaster Live. They had the gall to ask for $89.00 more dollars. Ha! I pay them to fix something that doesn't work. Ok, I got them to eat the cost of the sound card. Or so I thought. You see they charged my card after I left the store and I have the receipts to prove it. Week Three Back at home, I am finally going to play some games and see what 500 MHz can do. I am ready. Yes, I am ready. Er.. I said, I am ready? Hello? No sound and no video. I am on the phone. My afterburners are lit. My basic instints are trying to take over, but no, I am trying to get this sorted out. They tell me that because they disabled the onboard integrated sound they also had to disable my Ultra66 controller! Now my HD won't read past 8 GB. If I had more than 8 GB of sims or programs (which I do) I will get that infamous "Not enough disk space." And then GATEWAY tell me, "By the way, we forgot to upload your drivers for the sound and that's the reason you don't hear anything." Go to Part IV: the Milk Factory
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